Privacy Notice (POPIA)
Last updated July 2026
Leap Financial Services (Pty) Ltd (NCRCP pending) is the responsible party for personal information processed through this website and application.
What we collect
Identity details (full name, SA ID number), contact details, a selfie for liveness verification, declared income and expenses, employment details, and bank account details.
Why we process it
To verify your identity, to conduct the affordability assessment required by section 81 of the National Credit Act, to screen against sanctions lists as required by the FIC Act, to make a credit decision, and to administer your loan.
Consent and lawful basis
We ask for your consent before we process your information, and we keep a record of what you agreed to and when. Some processing is also necessary to conclude and perform a credit agreement, and some is required by law.
Sharing
Registered credit bureaux, the Department of Home Affairs verification service, bank account verification providers, and payment partners. We never sell your personal information.
Cookies and tracking
We use strictly necessary cookies to keep you signed in, protect your application against fraud and remember your cookie choice. Analytics and marketing cookies are optional, switched off by default, and only used if you actively switch them on. We record the choice you make, the wording you were shown and when you made it, so we can prove your consent under POPIA. You may change or withdraw your choice at any time.
Your rights
You may request access to, correction of, or deletion of your personal information, object to processing, and lodge a complaint with the Information Regulator. Contact our Information Officer at support@leap-fs.com.
Retention
Credit records are retained for the periods prescribed by the NCA and FIC Act.